MIAMI, FL — AI SOLUTIONS ENGINEER · CREATIVE TECHNOLOGIST

I wire AI intothe way teamsactually work.

Fourteen years inside enterprise operations, now building GPT assistants, RAG pipelines, and n8n automations — plus the interfaces that make people actually want to use them. Everything built agent-first, with Claude Code and Codex on the tools.

n8n/RAG pipelines/GPT assistants/Claude Code/Codex/Cursor/VS Code/Vercel/Next.js/Cloudflare/UGC content/Adobe Premiere/Kling AI/NanoBanana/HeyGen/Prompt engineering/Active Directory/Zoom callflows/
0+years in enterprise techOptum to Omega World Travel
0K+users supporteddomestic and international
4–0hours automated away, weeklyvia n8n orchestration
0remote locations servedby one self-service portal
Selected work

Systems that shipped, not concepts.

Six builds pulled from fourteen years of real deadlines — each one still running for the team it was made for.

0106Live

Marketing & Affiliate Project Management App

Custom project management application built for Marketing and Affiliate teams at Omega World Travel / Cruise.com using Cursor—replacing manual spreadsheet tracking with an intuitive UI that improved cross-team visibility and coordination.

Replaced manual spreadsheet tracking entirely

UI/UX DesignApp DevelopmentCursor
0206Live

RAG & GPT-Powered Sales Assistant

Deployed RAG and GPT-powered assistants for Sales and Affiliate teams at Omega World Travel—accelerating onboarding and reducing internal back-and-forth by enabling self-service knowledge retrieval.

Reduced internal Q&A load with self-service AI

RAG PipelineGPT AssistantAI Automation
0306Live

n8n Email & Operations Automation

Designed and implemented n8n workflow automation across email and operational handoffs at Omega World Travel—eliminating 4–6 hours of manual work per week through intelligent, trigger-based orchestration.

4–6 hours of manual work eliminated per week

n8nWorkflow AutomationOperations
0406Live

Media Production Pipeline

Established an end-to-end media production pipeline including green screen setup, recording standards, and Adobe Premiere editing workflows for internal and external content at Omega World Travel.

Standardized content ops across departments

Media ProductionAdobe PremiereGreen Screen
0506Live

AKAtlanta VPS Website Migration

Led full website migration from managed cloud hosting to VPS for AKAtlanta—architecting Cloudflare CDN, Nginx, and security hardening infrastructure while delivering the transition with minimal downtime.

Migration delivered with minimal downtime

VPSCloudflareNginxWordPress
0606Live

IT Self-Service Portal – National Beverage Corp.

Promoted to UI Designer and built a fully functioning internal IT Portal for National Beverage Corp., streamlining how 12 remote locations accessed technical support and submitted requests—reducing ticket volume through better self-service.

Reduced support ticket volume across 12 locations

UI DesignInternal ToolIT Portal
How it gets built

Agents on the payroll.

Claude Code and Codex do the typing — the thinking stays human. Same loop, every project.

01

Spec

A plain-language brief: the problem, the team it serves, and the constraint that actually matters.

02

Build

Agentic coding sessions write the first draft — often two agents working parallel branches of the same problem.

Claude CodeCodex
03

Steer

Every commit reviewed by hand before it lands. Taste stays a human job.

CursorVS Code
04

Ship

To production, documented well enough that the team owns it without me in the room.

Vercel

Proof in place — this site was spec'd, built, and shipped with Claude Code

Content lab

UGC and AI media, prompt to publish.

Short-form spots, talking-head explainers, and product renders — generated, composited, and cut in-house.

Kling AI + Premiere · 9:16GEN
UGC product spot
Beverage key visual — AI-generated with NanoBanana
NanoBanana · 1:1GEN
Beverage key visual
Product hero render — AI-generated with NanoBanana
NanoBanana · 1:1GEN
Product hero render

Render slot

Talking-head explainer

HeyGen · 9:16IN QUEUE
Talking-head explainer
Automotive concept shot — AI-generated with NanoBanana
NanoBanana · 1:1GEN
Automotive concept shot
Energy shot campaign — AI-generated with NanoBanana
NanoBanana · 1:1GEN
Energy shot campaign
Kling AI + Premiere · 16:9GEN
Brand launch film
Open slot

Your brand here.

Product renders, a UGC spot, and the landing page to put them on — shipped as one package.

Book the slot

Images generated in-house · video slots awaiting final cuts

The pipeline so far

From 160,000-user support floors to AI automation lead.

Fourteen years, four stages — each one wired into the next. Scroll and the signal follows.

  1. STAGE 01Apr 2012 – Oct 2019

    Senior System Support Engineer

    Optum / UnitedHealth Group

    Supported 160,000+ users domestically and internationally, resolving desktop, network, VPN, and enterprise application issues. Administered Active Directory, Office 365, Exchange, and security access across AS/400, ServiceNow, and Citrix platforms.

    Enterprise SupportActive DirectoryOffice 365ServiceNowCitrixSCCM
  2. STAGE 02Feb 2020 – Apr 2022

    UI Designer & Desktop Support Specialist

    National Beverage Corp.

    Promoted to UI Designer; built a fully functioning internal IT Portal improving self-service access across 12 remote locations. Created user-centered interfaces that reduced ticket volume, led pandemic-response Chromebook deployment, and administered Mitel VoIP and Active Directory.

    UI DesignIT PortalActive DirectoryVoIPDesktop Support
  3. STAGE 03Apr 2022 – Present

    Web Designer & Platform Manager

    AKAtlanta

    Designed and maintained the public-facing website using WordPress/Divi, led a full VPS migration with Cloudflare CDN and Nginx security hardening, created user manuals for non-technical content management, and delivered client-facing designs based on executive direction.

    WordPressDiviVPSCloudflareNginxUI Design
  4. STAGE 04Apr 2022 – Present

    AI Automation Lead & UI/UX Developer

    Omega World Travel / Cruise.com

    Built a custom project management app for Marketing and Affiliate teams, deployed RAG and GPT-powered assistants for Sales, designed n8n automation workflows eliminating 4–6 hours of manual work per week, and established a full media production pipeline with green screen and Adobe Premiere.

    AI AutomationUI/UX Designn8nRAG PipelinesGPTAdobe Premiere
Capabilities

One person, six departments deep.

AI & Automation

Workflow orchestration & AI pipelines

Good for · n8n workflows, RAG pipelines, GPT assistant deployment, and email automation

n8nRAG PipelinesGPT AssistantsPrompt EngineeringNanoBananaWeavy

LLMs

Language models & prompt engineering

Good for · Content generation, RAG pipelines, AI assistants, and prompt engineering

OpenAI / ChatGPTClaudeGeminiPerplexity

Design & Dev

UI/UX design & rapid app development

Good for · Internal app development, Vercel deployments, WordPress/Divi, and frontend tooling

Claude CodeCodexCursorVS CodeVercelWordPress / DiviNext.jsUI/UX Prototyping

Media Production

Video production & AI-accelerated content

Good for · Green screen pipelines, Adobe Premiere editing, and AI creative tools

Adobe PremiereKling AIHeyGenGreen Screen PipelineAI Content Ops

Infrastructure

Platform, cloud & security hardening

Good for · VPS hosting, Cloudflare CDN, Nginx, DNS/SSL management, and cloud security

VPSCloudflareNginxDNS / SSLSSHCloudPanel / cPanelGoogle Workspace

Enterprise

Enterprise platforms & support systems

Good for · Active Directory, ServiceNow, VMware, Citrix, Office 365, and Zoom callflows

Active DirectoryServiceNowVMwareCitrixOffice 365Zoom CallflowsSCCM

Available for new work

Got a workflow that eats your team's week? Wire me in.